
The world-class infrastructure and availability of digital services have placed Qatar in a position to maintain business continuity during crisis situations.
It was evident during recent remote working phase adopted in face of COVID-19 pandemic restrictions. The success behind remote work system lies in infrastructure readiness and government shared services under Qatar Digital Government of the Ministry of Transport and Communications (MoTC).
“Crisis Management and Business Continuity Plan in the State of Qatar supports remote work system thanks to government shared services and infrastructure readiness to providing electronic services to individuals and businesses,” MoTC tweeted recently.
The tweet indicates that crisis management and business continuity plan in Qatar for supporting remote work revolves around four core principles including rolling out policies and framework; activating the crisis management task force; securing best customer services; and adopting remote work mechanism.
It also points out the government shared services which ensure smooth sailing of remote working and continuity in business including Government Network, Government e-Correspondence System, Government Data Exchange, Government Data Center, Government Contact Center ‘109’, and SMS Gateway.
The Ministry’s infographic also reveals availability of over 1,000 digital services and 40 smartphone apps by government entities as well as regular update of all services via Hukoomi.
According to information on the MoTC website the Government Network enables a secure and reliable environment for exchanging data between government agencies.
SOURCE: THEPENINSULAQATAR